Supply Chain Analyst

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, and our technologies are used in virtually every electronic device. As a Supply Chain Analyst within the KLA Services team, you will support the Customer Spare and Part Escalation business by providing operational reporting, analytics, and process improvement.

In this role, you will analyze escalation demand trends, operational data, and performance metrics to identify gaps, inefficiencies, and compliance issues. You will develop and maintain key performance metrics related to backlog, fulfillment, and service levels, while investigating order delays and system issues to provide root cause analysis and corrective actions.

You will partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and improve cross-functional workflows. The KLA Services team works closely with field teams and customers to maintain high product performance through a flexible portfolio of services, including proactive tool management and a worldwide parts network.

KLA invests 15% of sales back into R&D, and our expert teams of physicists, engineers, data scientists, and problem-solvers collaborate with leading technology providers to accelerate innovation. This role offers the opportunity to drive continuous improvement initiatives focused on process standardization and automation within a growing business environment.