Customs Clearance Rep
1w1 week agoFedEx Express
MY · Full-time · MYR 36,000 – MYR 60,000
About this role
At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP.
FedEx leverages diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. We are an equal opportunity employer committed to a diverse workforce, offering fairness and respect to all. FedEx consistently ranks as one of the most admired brands and best places to work.
As a Customs Clearance Rep, expect to handle documentation and compliance for international shipments in a dynamic logistics environment. Join a team that values diversity and inclusion, with support for physical and mental disabilities. Our people are the foundation of our success.
Experience career mobility with opportunities for advancement, location transfer, training, and leadership programs. Enjoy a total compensation package with flexible work arrangements and well-being programs. We encourage applications even if experience does not perfectly align.
Requirements
- Secondary education or equivalent
- One (1) year of general clerical experience
- One (1) year of customer contact experience
- Familiarity with customs documentation and procedures
- Attention to detail in handling shipping paperwork
- Basic understanding of international trade compliance
- Ability to manage multiple clearance tasks efficiently
Responsibilities
- Prepare and process customs declarations for shipments
- Review import/export documentation for compliance with regulations
- Liaise with customs authorities and brokers to facilitate clearance
- Assist customers with inquiries on customs clearance status
- Maintain accurate records of customs transactions and filings
- Ensure timely release of goods through customs procedures
- Coordinate with internal teams on shipment documentation issues
Benefits
- Career mobility with advancement and location transfer opportunities
- Training and leadership programs
- Competitive benefits and total compensation package
- Flexible work arrangements
- Programs to support well-being
- Commitment to diverse, equitable and inclusive workforce
- Equal opportunities regardless of background
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