
Customer Delivery Driver / Picker - Part-Time
21h21 hours agoapetito
Newbury, GB · Part-time · From £26,900
About this role
As a Customer Delivery Driver / Picker at Wiltshire Farm Foods, part of the apetito group, you will be the face of our business, delivering frozen meals and bringing sunshine to our customers' doors no matter the weather. This role combines driving and coldstore work, operating 24 hours per week across any 3 in 6 days including bank holidays.
Your day-to-day involves delivering frozen Wiltshire Farm Foods meals to customers in a timely manner, picking orders within our coldstore at -20°C, and using our app to update customers on deliveries. You will also undertake pre-shift van inspections, drive safely and responsibly, and assist the office and picking teams as needed.
You will work as part of a wider team that encourages movement between roles to provide flexibility, job satisfaction, and personal development. Protective clothing for the coldstore is provided, along with breaks to warm up and enjoy a hot drink when necessary.
This role offers the opportunity to grow your knowledge of the whole business while making a real difference to people's lives through delicious and nutritious meals. You will also carry out local marketing activities such as leaflet drops and sheltered housing visits to attract new customers.
Requirements
- Experience within a customer service-based role
- Full UK Manual Driving Licence held for at least 2 years
- Basic computer literacy including use of phone apps
- Evidence of work stability
- Basic secondary education
- Friendly, approachable, and reliable with good attendance and timekeeping
- Passionate about delivering excellent customer service
Responsibilities
- Deliver frozen meals to our customers in a timely manner
- Pick orders within the coldstore at -20°C
- Use our app to update customers on deliveries
- Undertake pre-shift inspection of your van and drive safely, responsibly, and within the law
- Contact the office with any discrepancies or delays and ensure customer confidentiality
- Assist the office team and picking team when required, including covering absences or holidays
- Carry out local marketing activities such as leaflet door drops and sheltered housing visits to attract new customers
- Report health and safety, stock quality, and mechanical issues
Benefits
- £13.45 per hour
- Bonus scheme
- Company benefits
- Protective clothing provided for coldstore work
- Breaks to warm up and have a hot drink when necessary
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