Logistics Manager

15h15 hours ago

Superior Plus Propane

Remote · Full-time · $75,000 – $85,000

About this role

Superior Plus Propane is dedicated to enhancing residential, commercial and industrial customer value with unique energy solutions that include leading technical and safety expertise, and professional equipment sales, installation and maintenance. Reporting directly to the Senior Director of Bulk Logistics, the Logistics Manager will have responsibility for the delivery of the company's products and the quality and productivity of the bulk logistics team.

Emphasis will be placed on the management of bulk logistics, ensuring maximum efficiency of our field operations resources, both trucks and drivers. A key component will be the development of sound and progressive staff development initiatives to ensure a fully competent and motivated work force to meet the challenges of today and the future.

This role will support and embed Superior Plus Propane's vision, mission, values and goals by ensuring that all business and people practices, policies and processes are applied consistently in support of excellent customer service and ease of doing business. The Logistics Manager will collaborate with Bulk Logistics leadership, Regional General Managers, and field operations to gather insights and implement strategic improvements.

Superior Plus Propane offers a great working environment and a competitive compensation and benefits package, including a pension and savings plan. The successful candidate will champion a strong safety culture and use data and analytics to drive operational efficiency and route optimization.

Requirements

A minimum of five (5) years of operational management, preferably in an energy related environment.
Post secondary education; training in logistics is an asset.
Practical, hands-on leader with experience in technical operations and logistics.
A proven track record in effective people management.
Guided by business objectives and good management practices and possess a strong customer service focus.
Excellent interpersonal and communication skills with the ability to collaborate effectively across teams.
Demonstrated project and functional leadership abilities.
Strong strategic thinking, decision making, analytical, judgement, and problem-solving abilities.

Responsibilities

Champion a strong safety culture in all aspects of bulk delivery and ensure team members receive appropriate training to support safe and compliant logistics operations.
Collaborate with Bulk Logistics leadership, Regional General Managers, Area Operations Managers, District Managers, and field operations to gather insights and implement strategic improvements that enhance customer satisfaction.
Oversee and manage the day-to-day activities of the Bulk Logistics Coordinators, ensuring effective workflow, service excellence, and operational efficiency.
Identify and resolve issues that impact customer service, ensuring timely and effective solutions.
Support the recruitment, training, development, and retention of direct reports.
Monitor and evaluate team and individual performance against key performance indicators, including asset and resource utilization, overtime management, and customer service standards.
Use data and analytics to drive operational efficiency and route optimization.
Champion continuous improvement practices and operational standardization.