Supply Chain Analyst

6w1 month ago

KLA

Ann Arbor, US · Full-time · $51,100 – $86,900

About this role

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, and virtually every electronic device in the world is produced using our technologies. We are seeking a motivated Supply Chain Analyst to support our growing Customer Spare and Part Escalation business within KLA Services.

This role will focus on operational reporting and analytics, process improvement and design, and cross-collaboration to drive greater overall customer experience. You will analyze escalation demand trends, operational data, and performance to identify gaps, inefficiencies, and compliance issues.

You will partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and improve cross-functional workflows. The ideal candidate is detail-oriented, data-driven, and comfortable working with people and systems in a growing business environment.

KLA invests 15% of sales back into R&D, and our expert teams of physicists, engineers, data scientists, and problem-solvers work together with the world's leading technology providers. This role offers the opportunity to drive continuous improvement initiatives focused on process standardization and automation within a dynamic, innovation-focused organization.

Requirements

Bachelor's degree in Supply Chain, Business, Operations, Analytics, or related fields
Strong analytical and problem-solving skills
Experience working with data, metrics, and reporting tools
Proficiency in Microsoft Excel, Word, PowerPoint, Visio, Power BI, AI or similar analytic tools is a plus
Strong communication and collaboration skills with the ability to work across multiple teams
Detail-oriented with a continuous improvement mindset
Experience in supply chain, order management, or related field is preferred

Responsibilities

Analyze escalation demand trends
Analyze operational data and performance to identify gaps, inefficiencies, and compliance
Develop, maintain, and report key performance metrics related to backlog, fulfillment, and service levels amongst different demand types
Partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and improve cross-functional workflows
Drive continuous improvement initiatives focused on process standardization and automation
Investigate order delays and system issues, providing root cause analysis and corrective actions
Ensure data accuracy across several reporting tools
Assist with developing and documenting S4 HANA business requirements