Supply Chain Manager

1d1 day ago

Duke University

Durham, US · Full-time · $85,000 – $110,000

About this role

At Duke University Hospital, the Supply Chain Manager manages and coordinates the strategic activities of the hospital’s Dock, Shipping/Receiving, and Warehouse functions. This role ensures the proactive implementation of Duke University Health System strategies to optimize staffing efficiency and maintain optimal inventory flow.

Day-to-day operations include overseeing the intake, unloading, and staging of all incoming goods, ensuring accurate entry of Goods Receipts into the SAP ERP system. The manager implements Just in Time distribution workflows, conducts regular facility inspections, and coordinates courier functions between health system entities.

The manager directs and mentors a team of Supply Chain Associates and Team Leads, serving as a technical subject matter expert for receiving and warehouse operations. They match associate schedules to demand, apportion workload equitably, and handle hiring, training, and corrective actions.

Working collaboratively with supply chain leadership, the manager develops service delivery standards and identifies cost containment opportunities. This role serves as a resource to enhance revenue through optimal space utilization and ensures vendor compliance for quality product distribution.

Requirements

Deep knowledge of shipping, receiving, and warehouse safety protocols.
Experience with SAP or other ERP systems for goods receipt and inventory management.
Proven ability to manage, mentor, and coach a team of supply chain associates.
Strong understanding of Just in Time (JIT) distribution workflows and inventory flow optimization.
Ability to conduct facility inspections and ensure safety compliance.
Skill in resolving vendor issues regarding damaged goods, shortages, or incorrect shipments.
Demonstrated ability to implement process improvements for cost containment and service delivery standards.

Responsibilities

Manage the day-to-day operations of Centralized Shipping and Receiving, the main hospital dock, and warehouse storage areas.
Oversee the intake, unloading, and staging of all incoming goods, ensuring accurate entry of Goods Receipts into the ERP system (SAP).
Implement and supervise programs for the proper handling of requisitions, storage of stock, and 'Just in Time' (JIT) distribution workflows.
Conduct regular inspections of dock and warehouse facilities to ensure safety compliance, organized storage, and uninterrupted flow of supplies.
Coordinate Courier functions and external logistics to ensure efficient transport between health system entities.
Direct and mentor a team of Supply Chain Associates and Team Leads, serving as a technical subject matter expert.
Match associate schedules to departmental demand, utilizing metrics to ensure dock coverage during peak delivery windows.
Work collaboratively with supply chain leadership to develop and maintain service delivery standards, identifying opportunities for cost containment.