Account Representative - Customs Brokerage

4d4 days ago

GEODIS

Carson, US · Full-time · $52,000 – $72,000

About this role

GEODIS seeks an Account Representative for Customs Brokerage to act as the customer service liaison between the company and clients. The role supports clearance of goods into the United States while ensuring regulatory compliance across international shipments.

Daily work includes processing customs and OGA entries, classifying invoices under the Harmonized Tariff Schedule, and entering notes and document requests into Cargowise or AS400 systems. Requests for information are sent to suppliers, service providers, and government agencies as needed.

Coordination occurs with internal offices, departments, and teams on issues affecting customs brokerage. All correspondence and documents are filed by shipping or reference number to maintain organized records and support smooth operations.

GEODIS offers a safe work environment with opportunities for internal promotion and involvement in employee resource groups. The company values diversity and provides resources such as the GEODIS Compassion Fund for teammates facing unexpected events.

Requirements

Knowledge of U.S. customs regulations and other government agency requirements
Proficiency with Cargowise and AS400 systems for brokerage operations
Ability to classify goods accurately using the Harmonized Tariff Schedule
Experience managing import documentation and file organization
Strong attention to detail when processing entries and correspondence
Customer service focus in a logistics or trade compliance setting

Responsibilities

Serve as the customer service liaison between the company and the customer
Process customs and OGA entries for clearance of goods into the United States
Open files and enter notes, information, and document requests in Cargowise and AS400 systems
Classify invoices based on the Harmonized Tariff Schedule
Send information and document requests to employees, suppliers, service providers, and U.S. government agencies
Communicate with offices, departments, and teams on issues affecting customs brokerage
File document requests, correspondence, and documents by shipping or reference number
Ensure compliance with U.S. government regulatory agencies

Benefits

Fair pay with bonus opportunities on select roles
Early access to earnings on demand
Telemedicine from day one at no cost
Paid holidays, time off, and short-term disability
Safe and healthy work environment
Internal promotion opportunities with about 10% of warehouse workers advancing yearly
GEODIS Compassion Fund for unexpected catastrophes